Matt Robinson established Remodel Pros in early 2009 based on his passion to see his customers cared about, and cared for, all the way through the construction process. Matt brings fifteen years of experience in the construction industry, and during his early years he noticed that all too often the customer was forgotten or taken advantage of. He decided that there must be some simple, basic principles for keeping customers for life.
Remodeling Contractor Puyallup WA
So at Remodel Pros, we follow these basic principles:
First: care about our customers… means we listen to them in the beginning. Let’s bring to life their vision for their custom built or remodeled home.
Second: care for our customers… that means communicate all the way through to completion. No unexplained surprises. No hidden costs and fees. If things change, let the customer know first, not last.
Third: Be on time and within budget
Following these principles is our way of building trust and confidence. They are rare enough that if we succeed, our customers won’t just refer us to their friends, they will rave about us! And our customers will not only be loyal; they will also be our friends. That’s our plan for building a great business.
We would like to welcome you to our family of satisfied customers! Please, let us know if there is anything that we can do to help you.